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Sales Conditions

Orders placed on the website will be managed by:

 

Lagunaseca

Via dell’industria, 2

35020 Legnaro - Padova

 

Prices

The indicated prices are always VAT included, and -unless mentioned otherwise - are to be considered net of carriage.

 

Information

When registering, the customer agrees to use an existing and working email address.

To this address we will send the order confirmation and other information regarding the order.

The costumer is asked to notify us any changes or problems concerning the e-mail address. For example if - after having made the order -  the confirmation does not arrive by e-mail, there may have been a typed mistake in the e-mail address, or communication problems between the mail servers. Just contact us and we will find a solution.

 

Warranty

To the private buyer we reserve a 2 years warranty from  the date of the document accompanying purchased products (receipt or invoice).

 

Shipping and delivery

Shipping charges are listed on the final page of the order before the final confirmation.

If the order value is above a certain amount, the shipping is free.

Delivery will take place at the ground floor road number.

You cannot require delivery to upper floors.

 

Shipping time

Orders will be processed within 48 hours except holidays for purchases made before 12 am.

For orders placed after 12 am, shipping time will start from the next working day.

Shipping times may delay in the case of sold out product.

 

Right of withdrawal

According to current regulations, you can exercise the right of withdrawal if the following  conditions are observed.

 

There must be notified the intention to exercise this right within 10 days from the receipt of goods by registered letter with return receipt at:

Lagunaseca

Via dell’Industria, 2

35020 Legnaro – Padova

 

The letter must indicate the details of a bank or post account where the due crediting will be made.

 

Moreover, always within the same period, there has to be sent back the purchased and no longer wanted product.

It must be intact in its original packing. It must be complete with all its parts, including accessories, manuals and other material included in the package.

Please enclose also a copy of your receipt or invoice.

The cost of redelivery will be charged to the costumer.

After receiving and checking in its integrity the goods, we will refund the price on the account specified in the letter where you asked to exercise your right of withdrawal.

 

The refund is related to the price of the products net of carriage. It will be made within 30 days from the receiving of returned goods.

 

Informative about the article. 13 D. Lgs 2003/196.

The collected personal data will be recorded on electronic database, protected and not accessible to the public.

They will be used with the aid of paper - electronic and/or automated - by Lagunaseca - Via dell’Industria, 2-35020 Legnaro (Padua) to register the user, provide products/services required by the same, fulfil contractual and law obligations concerning this consignment.

They will be used also for the possible sending - even by e-mail - of information and promotional material related to the offer of  products and services from Lagunaseca.

The data may be disclosed to our sales agents, Lagunaseca sales points and other natural or legal persons responsible for the management of technical services related to the sale (eg banks for payments, maintenance of our database).

The conferment of data to the processing for such purposes is optional. Prior agreement is not required and the missed conferment of the data and/or the agreement will prevent Lagunaseca to go ahead with treatment for intended purposes.

According to art. 7 D.L. 30-6-2003, n. 196 the interested party  may at any time have access to his personal data, requiring the updating, modification, integration and cancellation. He always has the right to object the above treatments at any time on legitimate grounds, asking it to our technical support or communicating in a letter to Holder Lagunaseca.

 

Sales Conditions Acceptance

According to Article 1326 of the Civil Code the purchase contract is to be considered finalized and these conditions are to be considered accepted when customer clicks the confirmation button on the check screen at the end of the online purchase procedure.